FAQ

How do I make an order?

You need to be registered and logged in to view prices. Once you're logged in, go to the product page and click "Add to Cart", then review your cart and checkout details before placing your order.

Do you deliver to the EU?

Yes, we can deliver to the EU. Please be aware that you are responsible for import and customs fees. Delivery fees are calculated at checkout.

What prices can I sell the products for?

We advise the RRP to give you enough margin to cover overheads such as advertising and postage and packaging; you can decide your own pricing structure.

Where can I sell the products?

You can sell in physical retail stores or on your website. If you plan to list items on Amazon, you’ll need permission from the relevant brands. Contact us and we can put you in touch with them.

What is your return policy?

For eligible non-clearance purchases, we offer a voluntary 60-day return period from the date you receive your item. Items must be unused, in the same condition as received and in the original packaging. Please contact info@mrzwholesale.com to request a return.

For business purchases of products in our Clearance Deals collection, we do not accept change-of-mind returns, including ordering the wrong quantity or items no longer being required.

Please check your order on arrival and let us know promptly if anything is damaged, faulty, missing, incorrectly supplied or not as described. Contact us with your order number, details of the issue and photos where possible. If a return is needed, contact us before sending the goods back. This policy does not affect your statutory rights or any statutory cancellation rights applicable to consumer purchases.